hotel

Terms & Conditions

Deposits

All room reservations at Ballyfin require a 25% deposit either by credit card, wire transfer, cleared bank cheque, or by a confirmed booking via a pre-approved travel agent or a pre-approved company.

Payment

Payments to Ballyfin are to be made on the date(s) and in the amounts to be calculated as specified at the time of booking or specified in contracts. If any services under the contract are varied prior to arrival then the payment made will reflect the latest details contained in the written details confirmed by Ballyfin.Any additional charges due to Ballyfin for services provided shall be paid by the Client on presentation of an invoice.

Cancellation and "No Show" policy

Due to our intimate size, any cancellations affect us significantly. Consequently, we adhere to a strict cancellation policy. The 25% deposit is refundable if we receive notice more than 14 days in advance of arrival date. Cancellations received within 13 days of arrival will be charged 100% of the booking arrangement. The same cancellation will also apply in the case of the booking arrangement been shortened. We recommend the purchase of Travel Insurance. For the Festive celebrations please contact us for terms and conditions. For groups of multiple room bookings, different cancellation policies will apply, as described in any Group Contract.

Group Policy

For reservations requiring 4 rooms or more please contact our Reservations Department.

Room Availability

Specific rooms cannot always be guaranteed.
Reserved rooms are available to the guest from 3pm on the arrival date.
Rooms must be vacated no later than 12noon on the day of departure and 3pm from the demesne. Additional charges will be applied to the guest account for later departures.

Children at Ballyfin

We welcome children of all ages when the house is reserved by one group for exclusive use. For individual reservations and dinner reservations we welcome children over the age of 9 years.

Dogs/Pets

Dogs/Pets are not permitted in Ballyfin House except for guide dogs.